rheumstaff@jsrhealth.com

Office Hours
Monday to Friday: 8:30 AM to 3:00 PM
Saturday and Sunday: Closed

Business Call Hours
Monday to Friday: 8:00 AM to 5:00 PM
Closed on public holidays

Location

8118 Fry Road, Suite 1302
Cypress, Texas 77433

Insurance and Financial Responsibility

Patients are responsible for verifying insurance eligibility prior to the visit. Any services or charges not covered by insurance, including cancellation and no-show fees, are the patient’s responsibility.

Communication Consent

By providing your phone number and email address, you consent to receive phone calls, voicemails, text messages, and emails from our office regarding appointments, care, billing, and office communications, in accordance with applicable law.

Cancellation, No-Show, and Late Arrival Policy

Cancellations or rescheduling must be made at least 48 business hours in advance to avoid a fee.
Business hours are Monday through Friday, 8:00 AM to 5:00 PM, excluding public holidays.

• Less than 48 but more than 24 business hours’ notice: $50 fee

• Less than 24 but more than 8 hours’ notice: $150 fee

• Within 3 hours of the appointment time, failure to appear, or late arrival beyond the grace period: $200 no-show fee

Late Arrival Grace Period

• Follow-up visits: 15 minutes

• New patient visits: 5 minutes

Arrivals beyond the grace period may be counted as a no-show at the provider’s discretion.

Wait Time and Visit Courtesy

Please expect a possible wait time for your appointment. While we strive to respect everyone’s time, we are equally committed to providing thorough, high-quality care to each patient.

To ensure fairness to all patients, we kindly ask that visit discussions remain within the scheduled appointment time. If additional time is needed to address further questions or concerns, please schedule a follow-up appointment rather than extending the current visit.

Thank you for your understanding and cooperation.

Implied Consent

By scheduling an appointment, checking in, or receiving services from our office, you acknowledge that you have reviewed and agree to these policies. Your continued use of our services constitutes implied consent to the terms outlined above.